Customer Service 845-299-7223
Free shipping on All Orders. No Minimum Purchase
We offer free shipping to the USA with no minimum purchase required
Delivery estimated within 2–5 business days.
We offer a 30-day return policy. Items must be unused, in their original condition, and in the original packaging.
To start a return, please contact us at Eden@tacky-design.com. Once approved, we will provide a return shipping label and detailed instructions.
Please note that sale items, gift cards, and personalized products cannot be returned. For questions about specific items, feel free to reach out to us.
Refunds will be processed within 10 business days after we receive and inspect your returned item. Please allow additional time for your bank to process the refund to your account.
Customers in the European Union have the right to cancel or return their order within 14 days of delivery for any reason. Items must be unused and in their original condition to qualify.
Your order will be processed and shipped within 1–3 business days. We pride ourselves on fast and efficient processing times to ensure your order gets to you as quickly as possible.
Once your order is shipped, you will receive a tracking number to monitor its progress. Please note that delivery times may vary depending on your location.
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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Watch the video below for a detailed step-by-step guide:
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